Privacy Policy

General Data Policy

Done Right Plastering & Building (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our website or contact us directly.

Who We Are

Done Right Plastering & Building provides plastering, rendering, building, and renovation services across the South West.For any queries relating to this policy or how we handle your data, you can contact us at: Email: info@donerightplasteringandbuilding.co.uk

What we collect

We may collect the following types of personal information when you interact with our website or contact us:

Name
Email address
Phone number
Postal address
Project details or enquiry messages
IP address and browser information (via cookies)

We only collect data that is necessary for us to respond to your enquiry, carry out services, or improve your experience on our website.

How We Use Your Data

Your data is used for the following purposes:

Responding to enquiries submitted via our contact forms
Providing quotations or service information
Carrying out contracted services
Improving our website content and user experience
Fulfilling legal and regulatory obligations

We do not sell or share your personal data with third parties for marketing purposes.

Cookies and Website Analytics

Our website uses cookies to improve functionality and track basic usage metrics through services such as Google Analytics. Cookies collect anonymised information including:

Device type
Pages visited
Time spent on the site

You can adjust your browser settings to refuse cookies or alert you when cookies are being used.

Data Storage and Retention

We retain your data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal or accounting requirements.

All personal data is stored securely and is only accessible by authorised personnel.

Your Rights

You have the right to:

Request access to the personal data we hold about you
Request correction of any inaccurate or incomplete data
Request erasure of your data (where legally permissible)
Object to or restrict how we process your data
Withdraw consent where processing is based on consent

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the General Data Protection Regulation 2018. If you would like a copy of the information held on you please write to info@donerightplasteringandbuilding.co.uk.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Third-Party Links

Our website may include links to third-party websites. Please note that we are not responsible for the privacy practices of these other websites. We encourage you to read their privacy policies if you choose to visit them.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business operations. Any updates will be published on this page with the revised date.

Privacy Policy

General Data Policy

Who We Are

What we collect

How We Use Your Data

Cookies and Website Analytics

Cookies and Website Analytics

Data Storage and Retention

Your Rights

Third-Party Links

Changes to This Policy

Get in touch

Let's Talk

Our Services

Useful Links

Our Projects

Contact Us